Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Northlane Media website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

"Northlane Media," "we," "our," and "us" refer to Northlane Media, located at 137 N Willett St, Memphis, TN 38104, United States.

Services Overview

Northlane Media provides creative production and design services including, but not limited to:

• Documentary interviews and video production
• Brand films and commercial video content
• Brand identity and visual design
• Photography (portrait, product, editorial)
• Podcast and audio production
• Web design
• Creative direction and art direction

Specific services, deliverables, timelines, and fees are defined in individual service agreements or statements of work between Northlane Media and each client.

Project Results

While we are committed to delivering high-quality creative work, Northlane Media does not guarantee specific business outcomes, including but not limited to:

• Specific levels of audience views, engagement, or reach
• Particular business outcomes such as leads, sales, or revenue increases
• Award recognition or festival selections
• Viral performance or media coverage

The success of creative work depends on many factors outside our control, including distribution, audience reception, timing, and market conditions. Any case studies, examples, or references to past results are illustrative and do not guarantee similar outcomes for other clients.

Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information about your business, products, and services
• Review and approve content and materials in a timely manner
• Disclose any information that may affect our ability to represent you appropriately
• Comply with all applicable laws and regulations in your communications
• Not request that we create false, misleading, or defamatory content
• Pay fees according to agreed-upon terms

Intellectual Property

Client Materials

You retain ownership of all materials, information, trademarks, and intellectual property you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of delivering the agreed-upon services.

Work Product

Unless otherwise specified in a separate agreement, once full payment is received, you will own the deliverables we create specifically for you (e.g., press releases, messaging documents, content). We retain the right to use general concepts, ideas, and methodologies developed during our engagement.

Our Materials

Northlane Media retains ownership of all proprietary materials, templates, processes, and methodologies used in delivering services. These remain our intellectual property.

Confidentiality

We treat client information with confidentiality and will not disclose confidential business information to third parties without your consent, except as required by law. Specific confidentiality terms may be defined in separate non-disclosure agreements as needed.

Payment Terms

Payment terms are specified in individual service agreements. Generally:

• Project work typically requires a deposit before work begins, with the balance due upon completion
• Retainer engagements are billed monthly in advance
• Invoices are due within 15 days unless otherwise agreed
• Late payments may incur fees and may result in suspension of services

Limitation of Liability

To the fullest extent permitted by law:

• Northlane Media's total liability for any claims arising from our services shall not exceed the fees paid by you for the specific services giving rise to the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data
• We are not liable for the actions or decisions of journalists, editors, publications, or other third parties
• We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control

Indemnification

You agree to indemnify, defend, and hold harmless Northlane Media and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Any false, misleading, or inaccurate information you provide
• Your products, services, or business operations

Termination

Either party may terminate a service engagement according to the terms specified in the applicable service agreement. Generally:

• Either party may terminate with 30 days written notice
• We may terminate immediately if you breach these Terms or fail to make required payments
• Upon termination, you are responsible for fees for work completed through the termination date

Website Use

In using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Copy, reproduce, or distribute website content without permission
• Use automated systems to access the website without permission

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Shelby County, Tennessee.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with any applicable service agreements, constitute the entire agreement between you and Northlane Media regarding the subject matter herein and supersede all prior agreements and understandings.

Contact Information

For questions about these Terms, please contact us:

Northlane Media
137 N Willett St
Memphis, TN 38104
United States

Email: help@northlanemedia.com
Phone: (818) 392-4662